Sales / Pre-sales Engineer

Our mission is to understand every person as accurately as possible from all available data. To predict behaviors. To make the right choices.  

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We successfully deliver an all-in-one tool (more info: Synerise Explainer Video (youtube.com):  an ever-evolving data platform, enhanced by AI to generate outstanding ROI in more than 30 markets for industry leaders in Retail, Banking, eCommerce, Automotive, Insurance, and Telco, processing more than 150 billion transactions annually. However, we don't limit ourselves solely to this solution. We're building the Base Model platform (more info BaseModel.AI | Apply science to behavioral data. Automatically.) - a foundation model for behavioral data embedded within a novel platform for enterprise Data Science teams, which is another step on our path to create innovation in AI and demonstrate it’s potential for the business world.

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We are looking for a person to work alongside the Head of Loyalty Solutions with end-to-end responsibilities covering both sales and implementation support in the area of loyalty.

Pre-Sales: 

• Participation in product development throughthe generation of ideas and requirements. 
• Preparing and delivering loyalty presentationswith a personalized approach as needed. 
• Conducting demo sessions for global partnersand potential customers. 
• Gathering requirements and data for pricing. 
• Organizing and facilitating workshops. 
• Identifying and supporting upsellopportunities. 
• Designing solutions that align with customerexpectations regarding time, cost, and resources. 
• Developing project plans (for the Synerisecomponent, while considering all dependencies with the customer and partner). 
• Actively seeking new partnerships. 

Post-sales

• Ensuring successful project execution by takingleadership, organizing resources, monitoring statuses, attending meetings, andresolving obstacles. 
• Collecting use cases. 
• Documenting case studies. 
• Sharing lessons learned and knowledgeinternally. 
• Enhancing internal and public documentation. 

Business Acumen

• Minimum 2years of experience as a sales engineer in a tech company, perfectly in digitalcommerce or marketing automation area. 
• Understandingof the business assumptions and objectives of the project. 
• Ability tomeasure and evaluate project’s KPIs. 
• Proficiencyin English (at least B2+)

Interpersonal and intrapersonal skills: 

• Communicateclearly and effectively both verbally and in writing. 
• Ability toestablish and maintain positive relationships with clients, partners, andcolleagues. 
• Takinginitiative in actions and solve problems without the need for constantsupervision. 
• Ability togenerate innovative ideas and solve problems. 
• Plan andorganize work effectively to meet deadlines. 
• Adapt to a dynamic and changing work environmentand willingness to work with different time zones.

Technical Expertise: 

• Proficiencyin designing and understanding high-level system architecture and data flows. 
• Fluency inreviewing and comprehending technical documentation, particularly API/SDKdocumentation. 

• Experiencein designing solutions building customer loyalty.  
• Knowledgeof the Synerise platform. 
• Proficiencyin Spanish or/and Portuguese. 

• Freedom to act.
• An opportunity to shape the reality by working in a fast-growing company, in the field of AI, BigData & Automation.
• Possibility to have real impact on promoting and raising awareness of a Synerise solutions among potential customers, business partners and the industry community.
• Flat structure with ownership opportunities.
• Competitive salary appropriate to your skills and knowledge.

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