Customer Success & Implemenatation

Frontend Developer

Full time

Cracow

UOP / UZ - 7000-8500 PLN gross

Synerise is not just another tech company. It is a space where our brilliant team consequently brings technology change to the business world and instead of following known paths, we are creating a new one – a next-generation, fully personalized and AI-driven customer experience.

We successfully deliver an all-in-one tool - Synerise (YouTube link). An ever-evolving behavioral data platform, enhanced by AI to generate outstanding ROI in more than 30 markets for industry leaders in Retail, Banking, eCommerce, Automotive, Insurance, and Telco, processing more than 150 billion transactions annually. However, we don't limit ourselves solely to this solution. We're building BaseModel (website link) - a foundation model for behavioral data embedded within a novel platform for enterprise Data Science teams, that is another step on our path to create innovation in AI and demonstrate AI's potential for the business.

Having such great solutions, we are looking for a highly motivated Frontend Developer to join our Customer Success & Implementation Department (CSI) and Development Team supporting Synerise clients.

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What will you do on a daily basis?

  • Collaboration during implementation of Synerise software at enterprise-level companies 
  • Day-to-day collaboration with Customer Integration & Success Managers, Product Owners and Software Development Team 
  • Delivering documentation detailing implementations 
  • Creating library of predefined templates, allowing clients to implement use cases without coding them  
  • Conducting code reviews and mentor junior developers
  • Actively participate in planning and estimation of frontend tasks

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What will make us a perfect match?

  • At least three  years of commercial experience in frontend projects
  • Proficiency in HTML5 / CSS3 / RWD 
  • Knowledge of Vanilla JavaScript 
  • Solid knowledge of React, TypeScript, GraphQL i Node.js
  • Strong analytical and communication skills 
  • Excellent planning, organizational and execution skills 
  • Knowledge of REST API terminology 
  • Experience of Postman or similar software 
  • High motivation for self-development and a desire to acquire knowledge 
  • Ability to work independently and take initiative
  • Strong communication skills and ability to collaborate across teams
  • Polish and English at advanced level (at least B2+), both written and spoken 

What will convince us even more? 

  • Ability to code responsive email templates
  • Knowledge of Spanish or Portuguese
  • Familiarity with the VTEX platform

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What can we provide for you?

  • An opportunity to work in a fast-growing company in the field of marketing automation and Artificial Intelligence 
  • Membership in a 20+ person Customer Success & Implementation Department that focuses on relationships and a good atmosphere in the team 
  • The possibility to work with the biggest international clients on the market 
  • Integration events where we focus on the atmosphere and relations between people 

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Apply now!
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Benefits & Perks

‍Flexible working hours

Are you an early bird or a night owl? Choose when and where you want to work.

‍No dress code

Dress up, dress down, just get dressed in whatever way makes you comfortable.

‍Power-ups!

We want to feel good. We provide everyone with a package of healthy snacks, private medical health care and a multisport card.

‍Play & fun

Like to enrich your work with a little bit of entertainment? We do it regularly during Let's Talk and Have a Beer meetings, weekly football matches with Synerise Team or while playing with our dogs.