In-app messages with Synerise

In the dynamic landscape of digital interactions, the ability to connect with users in real time is paramount for companies that want to improve their customer experience. In-app messaging has become an integral tool in supporting direct and personalized communication with customers. These unobtrusive but powerful notifications have transformed the way companies engage with their audiences, offering a direct channel to communicate information, guide user actions, and cultivate lasting relationships.

In-app messaging, when used effectively, serves as a bridge between developers, marketers and users, enabling a seamless exchange of information across the app ecosystem. From onboarding new users to notifying them of updates, promotions, or personalized recommendations, strategic implementation of in-app messaging can yield remarkable results.

In this article, we will shed light on the solutions that Synerise provides in the domain of in-app messaging, offering intuitive templates and sharing practical business scenarios that can be effortlessly implemented in your business.

Predefined templates

Synerise's predefined templates provide a valuable starting point for creating effective in-app messages. These templates cover a wide range of common campaign scenarios, ensuring you have the right tool for every communication goal. Whether you're looking to drive users to complete a purchase, introduce them to your app's features or recommend relevant products, our templates have you covered.

New templates added recently
  • Walkthrough: Guide users through your app's key features, making it easier to navigate and discover its benefits.
Use case

New application updates

Keep users in the loop about the app's latest updates and encourage them to explore new functionalities.

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  • Fullscreen: Capture users' attention with a fullscreen message, delivering important announcements or personalized promotions.

Use Cases

First Run In-App Message

Welcome new users to the app with a personalized greeting and a welcome voucher code.

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Mandatory Upgrade

Prompt users to upgrade to the latest app version to ensure they have the latest features and security updates.

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In-app Banner Campaign

Drive engagement with specific campaigns or promotions by displaying a fullscreen banner.

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  • Carousel with Context Recommendations: Showcase relevant products to users based on their browsing history or purchase patterns, enhancing their shopping experience.

Use Case

Contextual Recommendations

Highlight products similar to those the user has viewed, added to a cart or purchased.

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Explore some additional use cases that showcase the versatility of our predefined templates

Abandoned Cart: This template is designed to recapture the attention of users who have placed items in their cart but haven't completed their purchase.

Use Case

Reminder for Incomplete Purchase

Send a reminder to users who have abandoned their carts, highlighting the items left behind and encouraging them to complete their purchase.

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Carousel with Recommendation Campaign: This dynamic template combines a carousel with product recommendations based on user behavior and preferences.

Use Case

Personalized Product Recommendations

Display a carousel of relevant products, enticing users to explore new items and potentially make additional purchases.

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Swiping Mechanism with Recommendation Campaign: Improve product discovery and engagement with a dynamic swiping mechanism that allows users to explore a variety of recommended items. This template provides a more interactive approach to product recommendations, keeping users engaged and encouraging them to browse through different products.

Use Case

Interactive Product Discovery

Allow users to swipe through a series of product recommendations, encouraging exploration and potential purchases.

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Price Alert: Keep users informed about price changes on products they've shown interest in. This template can be triggered based on specific user actions or predefined criteria. It can alert users of price drops, allowing them to act quickly and capitalize on potential savings.

Use Case

Reengaging Price Drop Notifications

Allow users to swipe through a series of product recommendations, encouraging exploration and potential purchases.

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Drag & Drop Builder for Effortless In-App Message Creation

If you've already explored our predefined templates but crave more customization, our intuitive builder has got you covered. Easily create a variety of innovative scenarios tailored to your unique business goals. It's super simple and opens up a world of possibilities for you.

The Drag & Drop Builder is a user-friendly tool that makes it easy to create stunning in-app messages without coding knowledge. With just a few clicks, you can drag and drop various elements onto your canvas and customise them to your liking. The builder is intuitive and easy to use, even for those with limited technical experience.

Main benefits

In addition to the ease of use, the Drag & Drop Builder offers a number of other benefits, including:

1. No-code, low-code solution: Our intuitive drag & drop builder requires no coding expertise, empowering even beginners to create stunning in-app messages effortlessly.

Ideal for Everyone: Whether you're a coding whiz or just getting started, our builder ensures that in-app message creation is accessible to all.

2. Time saver: Your time is precious, and we get it. The drag & drop builder streamlines the process, allowing you to design eye-catching templates in a matter of time.

Efficiency Redefined: Save time without compromising quality. Now, you can focus on delivering exceptional customer experiences instead of grappling with complex code editor.

3. Configuration flexibility: Customize your campaigns like never before. The drag & drop builder gives you the flexibility to tailor your in-app messages exactly to your business needs.

Tailor-Made Messaging: Achieve the perfect look for your messages with flexible configurations that suit your unique requirements.

Key functionalities

Tailored HTML blocks

The Drag & Drop Builder offers a range of advanced features that elevate your in-app messaging efforts. One, is the possibility to craft tailored HTML blocks and save them for reuse in future campaigns, ensuring consistency and minimizing repetitive tasks.

Preview Perfection with Real-time Visualization

Before deploying your in-app messages to the live environment, visualize their impact with our Preview Context feature. See how your message will look and interact with your app's interface, ensuring it aligns with your expectations and user preferences.

Test and Optimize for Maximum Impact

The Test Message option allows to preview your in-app message in real-time within your mobile application. This hands-on testing provides valuable feedback and enables you to optimize your message for maximum engagement and conversion rates.

Empower Your Creativity with JavaScript Integration

For those seeking to push the boundaries of in-app message design, we've integrated a JavaScript editor into the Drag & Drop Builder. This powerful tool allows you to unleash your creativity and inject custom logic into your messages.


With our ever-growing library of Predefined Templates and the intuitive Drag & drop Builder, creating compelling in-app messages is no longer a daunting task.  Synerise can help you improve your mobile app marketing and connect with your users in a more meaningful way.