Q1 2026
The first quarter of 2026 brought significant changes across the entire Synerise platform — from a completely new navigation structure and a behavioral AI-native CMS, to autonomous AI agents and reverse ETL pipelines.
This quarter, we're doubling down on AI-first capabilities — with the Synerise AI Agent entering private preview — while simultaneously strengthening the data foundation that makes it all work: unified exports, on-device storage, and schema-level flexibility.
Whether you focus on automation, personalization, or data architecture — there's something here for every implementation. Dive into the full Q1 summary below.
Synerise AI Agent
Turn every customer interaction into a conversion opportunity and cut workflow build time dramatically.
- Shopping Assistant — conversational product discovery for shoppers
- Automation Assistant — build workflows with plain language
General
A platform-wide change that impacts every user — a redesigned navigation built around outcomes, making the entire system easier to learn and faster to work with.
Redesigned sidebar menu structure
Reduce onboarding time for new team members and find what you need faster. The entire platform is now organized into 6 outcome-driven hubs instead of a flat feature list.
Read the full storyBrickworks
Advanced schema capabilities and data export for Synerise's behavioral AI-native CMS — enabling teams to build flexible, context-aware content structures at scale.
Conditional Fields in Brickworks
Build context-aware schemas that dynamically require fields based on other field values — without duplicating structures or adding manual validation logic.
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Singleton Schema in Brickworks
A schema type designed for single-record scenarios — the schema definition itself acts as the record, with all fields requiring values. Ideal for stable, singular data structures.
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One-to-Many Filtered Field in Brickworks Schemas
Automatically link nested records using filter conditions — no manual assignment needed. Cleaner content structures, fewer errors, and faster workflows.
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Brickworks Schema Records Export
Export structured Brickworks schema records directly from Automation Hub — supporting both one-time file exports and fully automated, recurring data exchange with external systems.
Read moreData Modeling Hub
New ways to structure, store, and deliver data — giving your team more flexibility to model exactly what the business needs without workarounds.
Co-brand Decisioning Layer — Membership Attribute Sync
Enable selected workspaces to share segment-based customer insights without merging or replicating data. Identify the same customer across your brands or markets and use segment membership as a reusable attribute for cross-brand decisioning.
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Brickworks — behavioral AI-native CMS
Launch personalized content experiences without a separate CMS stack. Define custom schemas and deliver them through a single API with built-in AI personalization.
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Unified data export for catalogs
Speed up reporting and data sharing with external systems. One consistent export flow for all catalog data — no more custom scripts or format juggling.
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On-device storage for in-app comms
Deliver in-app messages reliably even on slow or unstable connections. A dedicated storage layer ensures nothing gets lost between sessions.
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Integrations experiments lab
Ship integrations with confidence — test outgoing requests before they hit production. Validate payloads, inspect responses, catch errors early.
Read moreAutomation Hub
Smarter workflows, better visibility, and direct database sync — so your automation team spends less time debugging and more time optimizing.
Split audience path mapping
Run more precise A/B tests and segment-specific journeys without duplicating workflows. Flexible branching in one flow.
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Redesigned workflow statistics
Identify bottlenecks and underperforming nodes instantly — without leaving the canvas. Real-time stats and campaign-level metrics in one view.
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Reverse ETL for Redshift & PostgreSQL
Activate warehouse data directly in automation workflows — no middleware, no manual exports. Pull and trigger in real time.
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Notes in Automation Workflows
Add annotations to workflow nodes and directly on the canvas. Keep context, decisions, and explanations inside the workflow — reducing the need for external documentation.
Read moreAI Hub
Intelligence built into the platform — helping your customers find what they need and your team build faster.
Synerise AI Agent
Turn every customer interaction into a conversion opportunity and cut workflow build time dramatically. Shopping Assistant for product discovery, Automation Assistant for plain-language workflow creation.
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Next-level AI Search in Magento
Increase search-to-purchase conversion in your Magento store. AI-powered search delivers more relevant results — less tuning, better discovery, higher AOV.
Read moreExperience Hub
Faster content iteration with less context-switching — so your team ships campaigns quicker.
Watch the summary
Prefer video? Watch a short recap of everything that shipped in Q1 2026.
Watch on YouTube