Pricing

Personalized promotions in Automation and Communication

Personalized promotions let you instantly turn any campaign, app, or workflow into adaptive content — powered by Synerise AI. No coding, no extra effort — just always-relevant, AI-driven promotions ready to use everywhere. From first impression to final conversion, every customer gets the best-fit offer — automatically

Documentation

Placing personalized promotions into your content—whether in campaigns, apps, websites, or workflows—just became a lot easier.

With the new insert tag, you can now easily place AI-selected, fully personalized sets of promotions directly into your automation workflows and communication campaigns.

No complex coding. Easy implementation process. Just AI-driven offers that adapt to every customer, ready to be displayed in any channel.

‍

What’s a personalized promotion?

A personalized promotion is a set of promotions selected by Synerise AI, tailored for each individual profile. It takes your promotion lists and applies advanced personalization logic, ensuring every customer sees the most relevant offers — automatically.

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Why it matters

Previously, adding personalized promotions to automation or communication required manual configuration, extra logic, and technical support. Now:

🔹 Low-code setup — Just insert the handbill snippet into any communication content.

🔹 Multi-channel ready — Use in Email, SMS, Push, Web Push, Dynamic content, In-app messages, or in Automation module.

🔹 AI-driven personalization — Always relevant, always up-to-date.

🔹 Flexible customization — Filter promotions or display specific elements (e.g., image, code, title) based on your needs.

‍

How it works

Create your set of promotions – based on your business needs.

Create personalized promotion – Define your base promotion set and let the AI handle personalization per user.

Insert into campaigns – In any campaign builder or automation flow, select Snippets → Promotions → Personalized promotion, then copy the snippet code and paste the ID of your personalized promotion model.

Publish & personalize – From the moment it’s live, each user will see their own set of offers, dynamically generated at send-time.

‍

Personalized promotions turn your offers into living, adaptive content — ready to be reused everywhere, without developers work required.

‍

Use Cases

We’ve expanded our use case catalog with new, real-world scenarios! 🚀 Built on insights from our customers and powered by the latest features in our platform, these use cases are designed to help you unlock even more value.

In-app QR Code Scanner

This use case demonstrates how to create an interactive in-app campaign featuring a built-in QR scanner that redirects customers to a personalized landing page with AI-driven recommendations. Using a predefined template, the setup process is quick and does not require building the scanner interface from scratch.

In-app Stories with dynamic resize and brand showcase

In this use case, you’ll build a two-stage in-app campaign for a specific brand. At first, users see a compact banner (“top” bar) with a teaser message such as “Discover Brand X”. After tapping the banner, the in-app message resizes to a full-screen story view, presenting brand details and AI-based recommendations of its bestsellers.

In-app personalized recommendations with dynamic resize

You can display a personalized top (or bottom) bar that appears only for this specific audience. The bar acts as a shortcut to AI-based personalized recommendations from a category that the user viewed before, and allows them to explore those items on a personalized in-app.

In-app Memo Game

In this use case, you’ll create an in-app memo game (3x3 grid) where the tiles feature images of your most viewed products from the last 30 days. This approach blends entertainment with commerce — users play to match pairs while naturally discovering your bestsellers.

Personalized promotion for digital signage

In this use case we are reffering to the Interactive digital signage. This technology relates to a dynamic and engaging communication tool that combines digital displays with interactive technology to deliver information, advertisements, or content to an audience.

Personalized promotion in the mobile app with display time limitation

This use case describes the scenario where AI Engine selects a personalized promotion for each app user. The campaign is based on the following assumptions: the promotion is chosen from the breakfast menu, and it is visible on the app for three hours, and will be available for use for one hour once activated.

Personalized checkout promotions based on category slots in offline stores

The set contains slots of customer-dedicated promotions from specific categories. Promotions will work for 24 hours from the date of assigning and can be printed together with the receipt after the transaction. Personalization of promotions on check out can work for both recognized customers, for example paying with card, or those paying with cash.

Personalized in-app promotions triggered by a store visit

In this use case, personalized promotions are sent directly to a customer’s mobile application when a store visit trigger is detected. Using AI models based on past purchases and visit history, the system selects three tailored promotions for each user, ensuring high relevance and impact. Customers receive these offers immediately upon entering the store, making them timely and actionable.

Export Customer Profiles with Marketing Consent to Google Cloud Storage

In this use case, we will send a customer database with a marketing communications agreement to Google Cloud Storage.

Transform and import product data to a catalog

In this use case, we will focus on the process of importing and transforming product data from an .XML file using data transformation.

Cleaning and Transforming Data for Optimal Business Performance

This use case describes the process of transformation of a CSV file with electronic card transactions.

Discover more insightful use cases!

Explore how businesses across industries leverage our solutions to drive efficiency, innovation, and growth. Discover real-world examples and see how you can apply these strategies to your own challenges. Check out our full library of use cases here and unlock new possibilities for your organization!

In-app Stories with Personalized Product Recommendations

In this use case, you’ll discover how to create an interactive in-app story promoting a running challenge and a specific brand of running shoes.

Export customer's predicted LTV and loyalty status to Google Cloud Storage

This use case leverages the built-in Google Cloud Storage integration in the Automation module to export lifetime value predictions and customer loyalty status.

Export multiple metrics with dynamic key

This use case demonstrates how to export six metrics - to Amazon S3, enabling streamlined reporting on sales volume and product counts for the previous week.

First-Time Visitor Voucher Campaign Optimization

In this use case, we will describe a voucher campaign targeted at new users who have never made a transaction.

Rotating dynamic content banners with controlled display frequency

In this use case we will describe an example campaign consisting of four dynamic content campaigns that rotate dynamically within an upper-page banner.

Personalized landing page with brand-focused product recommendations

This use case demonstrates how a dynamically personalized product listing can be integrated into a landing page.

Landing page with personalized promotions shared via SMS channel

This use case illustrates how personalized promotional offers can be curated and presented on a landing page that is customized for each user.

Abandoned cart landing page with similar recommendations

This use case demonstrates how to integrate a dynamic product listing into a dedicated landing page and send a mobile communication redirection to it.

Campaigns

Personalized promotions in Automation and Communication

Documentação

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Placing personalized promotions into your content—whether in campaigns, apps, websites, or workflows—just became a lot easier.

With the new insert tag, you can now easily place AI-selected, fully personalized sets of promotions directly into your automation workflows and communication campaigns.

No complex coding. Easy implementation process. Just AI-driven offers that adapt to every customer, ready to be displayed in any channel.

‍

What’s a personalized promotion?

‍

Why it matters

Previously, adding personalized promotions to automation or communication required manual configuration, extra logic, and technical support. Now:

🔹 Low-code setup — Just insert the handbill snippet into any communication content.

🔹 Multi-channel ready — Use in Email, SMS, Push, Web Push, Dynamic content, In-app messages, or in Automation module.

🔹 AI-driven personalization — Always relevant, always up-to-date.

🔹 Flexible customization — Filter promotions or display specific elements (e.g., image, code, title) based on your needs.

‍

How it works

Create your set of promotions – based on your business needs.

Create personalized promotion – Define your base promotion set and let the AI handle personalization per user.

Insert into campaigns – In any campaign builder or automation flow, select Snippets → Promotions → Personalized promotion, then copy the snippet code and paste the ID of your personalized promotion model.

Publish & personalize – From the moment it’s live, each user will see their own set of offers, dynamically generated at send-time.

‍

Personalized promotions turn your offers into living, adaptive content — ready to be reused everywhere, without developers work required.

‍

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Principais benefícios

Explore as principais vantagens deste recurso e descubra o valor que ele agrega ao seu trabalho diário com o Synerise.

Personalização mais rápida em grande escala

Implemente em todos os canais em minutos. Funciona em e-mail, SMS, Push, Web Push, aplicativo e fluxos de trabalho na automação

Baixo código, alto impacto

Adicione promoções personalizadas usando um snippet, sem precisar de muito trabalho de desenvolvimento

Melhores resultados

A IA garante que cada promoção corresponda ao comportamento e às preferências individuais