Cookie Policy

General information

This Cookie Policycontains general information regarding the use of cookies by Synerise S.A.(hereinafter called “Synerise”) on its websites. Our goal is to always provide services at the highest level. That is whyour websites use cookies that are saved in the browser's memory. Cookies aresmall text files that are automatically created by the web browser when youvisit a website. Information in a particular cookie file can be read only bythe website from where the cookie file originates. This means that the websitedoes not have access to other files on your computer. You can configure yourbrowser to block cookies or delete them. You can read more about this subjectin this document below. Remember that if you block cookies, you willunfortunately not be able to use (completely or in part) many functionalitieson our websites. Using our services and not changing cookie settingsconstitutes consent to our Cookie Policy.

How we use cookies in our online services

Our websites may place andaccess certain first-party cookies on your computer or device. First partycookies are those placed directly by Synerise and are used only by us. By usingour websites and services, you may also receive certain third-party cookies onyour computer or device. Third-party cookies are those placed by websites,services, and/or parties other than Synerise.

Thanks to cookies,websites can in particular:

  • access our services
  • adapt the operation of the website to user preferences
  • analyze the most frequently visited pages of the website and user behavior
  • measure the effectiveness of ads and customize the message to specific recipients
  • improve the efficiency of services and website functionalities

Types of cookies

We may use the following types of cookies:

  1. Necessary cookies – these are     necessary for the use of our websites and services and their functions.     They also ensure security and support your session. Without them websites     could not provide many services. These types of cookies do not collect     information for marketing purposes.
  2. Functional cookies – these cookies enable this website to provide     enhanced functionality and personalization, by remembering information you     have entered and choices you make. These preferences are remembered     through the use of persistent cookies, so that you will not have to set them     again the next time you visit the website.
  3. Analytics cookies – these are cookies that track information about     visits on our website so that we can measure and improve its performance,     as well as optimize our course content. These cookies help us analyze user     behavior by tracking the number of visits, how visitors use the website,     which site or page they come from and how long they are staying for.
  4. Marketing cookies – these cookies are used to deliver advertising material relevant     to you and your interests. They are also used to limit the number of times     you see an advertisement, resulting to more targeted advertising, as well     as help us measure the effectiveness of our campaigns. They are usually     placed by advertising networks we collaborate with, with our permission

Cookies stored on yourbrowser are registered in our systems and combined with your other data.

How long cookies are stored in a browser

Cookies are divided intotwo kinds:

  1. Permanent files - These will remain in your browser     until you delete them yourself or when the time specified in the cookie     file parameters expires.
  2. Session files - These remain until you close the     browser, exit or log out of the website. These are primarily necessary     cookies.

A detailed list of cookies used

The following Cookies may beplaced on your computer or device:

Cookie nameCookie typeFirst/ThirdPurposeIs cookie required?Cookie placement
_snrs_ptargetingfirst-partyIdentyfikator sesji użytkownika (anonimowego lub zalogowanego) w SDK Synerise.both
_snrs_puuidtargetingfirst-partyboth
_snrs_satargetingfirst-partyDane sesji analitycznej (np. czas wejścia, liczba odwiedzin).both
_snrs_sbtargetingfirst-partyDodatkowe informacje o sesji.both
_snrs_uuidtargetingfirst-partyGlobalny unikalny identyfikator użytkownika w ekosystemie Synerise.both
access_tokenessentialfirst-partyToken JWT (lub inny) pozwalający na autoryzowany dostęp do API.YESapp.synerise.com
business_profile_idessentialfirst-partyIdentyfikator aktualnego Workspace (wybranego).YESapp.synerise.com
organization_guidessentialfirst-partyIdentyfikator aktualnej Organizacji (wybranej).YESapp.synerise.com
snrs_fingerprintessentialfirst-partyOdcisk urządzenia przeglądarki – używany do unikalnej identyfikacji.YESapp.synerise.com
token_createdessentialfirst-partyCzas utworzenia tokena.YESapp.synerise.com
token_expirationessentialfirst-partyCzas wygaśnięcia tokena.YESapp.synerise.com
user_idessentialfirst-partyID zalogowanego użytkownika.YESapp.synerise.com
XSRF-TOKENessentialfirst-partyToken zabezpieczający przed atakami CSRF (Cross-Site Request Forgery).YESapp.synerise.com
li_gcthird-party (LinkedIn)third-partyZgoda użytkownika na użycie plików cookies LinkedIn (cookie consent).synerise.com
_cfuvidthird-party (Cloudflare)third-partyUżywany przez Cloudflare do rozróżniania użytkowników w ramach sesji bezpieczeństwa.synerise.com
__cf_bmthird-party (Cloudflare)third-party„Bot Management” – wykrywa i filtruje boty, aby chronic witrynę.synerise.com
bcookiethird-party (LinkedIn)third-partyIdentyfikator przeglądarki, wykorzystywany do śledzenia aktywności w ramach LinkedIn Ads.synerise.com
lidcthird-party (LinkedIn)third-partyRównoważenie obciążenia (load balancing) pomiędzy serwerami LinkedIn.synerise.com
SRM_Ithird-party (Microsoft Clarity)third-partyCiasteczka należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
SRM_Bthird-party (Microsoft Clarity)third-partyCiasteczko należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
SMthird-party (Microsoft Clarity)third-partyCiasteczko należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
MUIDthird-party (Microsoft Clarity)third-partyCiasteczko należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
MRthird-party (Microsoft Clarity)third-partyCiasteczko należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
hubspotutkthird-party (HubSpot)third-partyGłówny identyfikator użytkownika HubSpot. Śledzi kontakty i sesje.synerise.com
CLIDthird-party (Microsoft Clarity)third-partyIdentyfikator użytkownika Microsoft Clarity (heatmapy, nagrania sesji).synerise.com
chatbase_anon_idthird-party (Chatbase)third-partyIdentyfikator anonimowego użytkownika korzystającego z chatbota Chatbase.synerise.com
ANONCHKthird-party (Microsoft Clarity)third-partyCiasteczko należące do Microsoft Advertising (Bing Ads) i Clarity. Używane do analizy zachowań użytkowników i personalizacji reklam.synerise.com
_hjSession_3686155 (liczba dynamiczna)third-party (Hotjar)third-partyIdentyfikator bieżącej sesji użytkownika w Hotjar. (Numer po _ to ID projektu).synerise.com
_hjSessionUser_3686155 (liczba dynamiczna)third-party (Hotjar)third-partyStały identyfikator użytkownika Hotjar, pozwala rozpoznać powracających odwiedzających.synerise.com
_gathird-party (Google)third-partyGłówne cookie Google Analytics – śledzi użytkowników, sesje, ruch.synerise.com
_fbpthird-party (Meta)third-partyCookie Facebook Pixel – śledzi wizyty do celów remarketingowych.synerise.com
_clskthird-party (Microsoft Clarity / Click Tracking)third-partyŁączy kliknięcia użytkownika w jedną sesję (Click Tracking).synerise.com
_clckthird-party (Microsoft Clarity / Click Tracking)third-partyUtrzymuje unikalny identyfikator użytkownika Clarity między sesjami.synerise.com
__hstcthird-party (HubSpot)third-partyGłówne cookie śledzące odwiedziny (timestampy, identyfikatory sesji).synerise.com
__hssrcthird-party (HubSpot)third-partyWskazuje, czy użytkownik ponownie uruchomił przeglądarkę (nowa sesja).synerise.com
__hsscthird-party (HubSpot)third-partyZawiera dane sesji (liczbę odwiedzin, czas).synerise.com
__hs_cookie_cat_prefthird-party (HubSpot)third-partyPrzechowuje preferencje zgody użytkownika na kategorie cookies w HubSpot.synerise.com

 

How to disable cookies

Most browsers allow youto use and place cookies in them by default. You can set your browser to warnyou that it is trying to service a cookie. You can also completely blockcookies. Unfortunately, you will not be able to use (completely or in part) ourfunctionalities and services.

If you want to change thesettings that apply to cookies, see your browser's instructions:

Browser https://support.google.com/chrome/answer/95647?hl=en
Google Chrome https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Firefox https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Edge https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Opera https://help.opera.com/en/latest/security-and-privacy/
Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac