Agentic Layer

    Synerise Agent

    A conversational AI layer that transforms natural language into platform-wide actions. Synerise Agent is the perfect blend of Behavioral AI and agentic automation — a Working AI that orchestrates specialized agents, drives revenue, enforces guardrails, and connects to any LLM provider through an open, interoperable architecture.

    Orchestrating Vendors → Agents

    Your team keeps the strategy. Synerise Agent takes the coordination.

    Yesterday

    Multi-Party Coordination Tax

    Every campaign required hand-offs across separate vendors and tools — each with its own briefing, ticketing, and turnaround time.

    • Creative agency
    • Data & analytics partner
    • Marketing automation vendor
    • Personalization platform
    • Email service provider
    • Reporting & BI tool

    Today

    End-to-End Agentic Execution

    One agentic layer runs the loop in parallel, keeping humans in control of strategy and approvals.

    • SUGGESTProposes the next-best campaign or experiment from real behavioral signals.
    • PREPAREAssembles audiences, content variants, and assets ready to ship.
    • EXECUTELaunches across channels with the right cadence and guardrails.
    • SUMMARIZECloses the loop with a clear readout of what worked and what's next.

    Steps run in parallel wherever possible — and that's where the structural productivity gain comes from.

    The Perfect Blend

    Agents

    Agents built for productivity, interoperability and growth

    Behavioral AI

    AI Search, Ranking, Promotions, Real-time recommendations, Time optimization, Predictions

    Working AI

    Real, measurable value: understanding your customers, predicting their needs, and communicating with them in the right way at the right time.

    Strategic Direction

    Agentic AI as Strategic Direction

    Synerise treats agentic automation not as an experiment, but as a core strategic pillar. It shapes how we build products, allocate resources, and define our long-term vision. This commitment is formalized across the organization — from dedicated policy frameworks to cross-functional teams driving execution.

    Policy

    A formal agentic AI policy governs how agents operate within the platform — defining boundaries, data access rules, compliance requirements, and ethical guardrails that ensure responsible automation at scale.

    Roadmap

    A dedicated agentic automation roadmap drives product development — with clearly defined milestones for agent capabilities, integration protocols, model support, and quality evaluation frameworks.

    Teams

    Cross-functional teams are organized around the agent ecosystem — combining AI research, platform engineering, product design, and domain expertise to deliver cohesive agent experiences.

    Strategy

    Agentic automation is embedded in the company's strategic plan — aligning business objectives, go-to-market positioning, and technology investments around the vision of AI-driven productivity.

    Specialized Agents

    A Family of Expert Agents

    Each specialized agent masters a specific domain of the Synerise platform, from workflow automation to revenue optimization.

    Automation Agent
    Conversational workflow builder
    Active
    Create an abandoned search automation with A/B test
    Got it! Trigger: search without purchase within 2h. What channels for the A/B test?
    Variant A: mobile push, Variant B: SMS
    Done! A/B split 50/50. Push with product recommendations, SMS with a 10% discount code. Workflow created ✓
    Describe your automation...
    AutomationLive

    Automation Agent

    Designs and deploys automation workflows — triggers, conditions, and actions — through conversational instructions.

    Build complete workflows from natural language descriptions
    Intelligent node suggestions based on workflow contextComing Soon
    Automated error detection and fix recommendationsComing Soon
    Trigger, condition, and action configuration via conversation

    Interoperability

    Open by Design

    Synerise embraces open protocols to ensure its agent capabilities integrate seamlessly into any AI ecosystem. MCP and A2A compatibility make Synerise a collaborative platform, not a walled garden.

    MCP Server

    Synerise exposes its capabilities through the Model Context Protocol, enabling external AI systems to leverage Synerise as a tool provider.

    Agent-to-Agent (A2A)

    Compatible with the Agent2Agent protocol for seamless interoperability — Synerise agents can collaborate with agents from other platforms.

    Claude Code plugin

    A native Claude Code plugin makes Synerise a first-class tool inside the engineering agent workflow — query, configure, and act on the behavioral AI infrastructure directly from the terminal.

    Growth-Oriented Automation

    Synerise Agents by Growth Areas

    Each agent maps to a concrete growth outcome. Whether you need to accelerate team productivity, drive revenue, or integrate seamlessly with external systems — there is a purpose-built agent for it.

    Productivity Growth

    13 agents · 33 sub-agents
    • Synerise Agent

      Creating end-to-end use cases

    • Workflow Agent

      Building workflows from natural language, suggesting next nodes, generating descriptions, error fixer

    • Content Agent

      Communication content, images, banner texts, slogans

    • JS Generator

      Front-end code generation on demand

    • HTML Generator

      Landing Page / In-App / Dynamic Content code

    • Jinjava Agent

      Dynamic template expressions and logic

    • Campaign Agent

      Campaign creator, statistics generator, use case advisor, error troubleshooter

    • Loyalty Agent

      Auto-translation on move, loyalty program configuration

    • Recommendation Agent

      Model creation, configuration, IQL advanced filtering

    • General Agent

      Error troubleshooter and platform-wide assistance

    • Documentation Agent

      Conversational access to platform documentation and guides

    • Analytics Agent

      Natural-language exploration of metrics, segments, and trends

    • Data Management Agent

      Schema, attribute, and data-quality operations on demand

    Revenue Growth

    3 agents · 3 sub-agents
    • Synerise Agent

      End-to-end revenue use case orchestration

    • AI Search Agent

      Agentic search mode for intelligent product discovery

    Interoperability

    4 agents · 7 sub-agents
    • MCP Server

      Expose Synerise capabilities to external AI systems via Model Context Protocol

    • Agent2Agent

      Seamless collaboration with agents from other platforms through A2A protocol

    • Feed Enrichment

      Automated data feed enrichment and synchronization across connected systems

    • External API Tooling

      Wrap external APIs as agent-callable tools to extend the platform's reach

    Development Direction

    Where We're Heading

    From guiding principles and meta-agent architecture to the roadmap ahead — these are the key pillars shaping the strategic direction and next generation of Synerise Agent.

    Intent-Driven Operations

    Users express goals in natural language. The agent translates intent into executable actions across the entire Synerise platform — no manual configuration needed.

    Natural Language to Action

    Every platform capability is accessible through conversation. From building segments to launching campaigns, the agent bridges human intent and system execution.

    Agent Orchestration

    A meta-agent architecture coordinates specialized agents, routing tasks to the right expert while maintaining context and guardrails across the conversation.

    The Synerise Agent Architecture

    Synerise Agent functions as a Productivity OS — a single conversational interface backed by system prompts, guardrails, a memory system, and rich data contexts that routes user intent to specialized agents.

    Intelligence Agent

    A dedicated agent that continuously learns from platform-wide signals — user behavior, campaign outcomes, conversion patterns — to surface proactive insights, detect anomalies, and recommend next-best actions before they are requested.

    We use cookies

    We use cookies and similar technologies to analyze traffic, personalize content, and serve targeted ads. By clicking "Accept", you consent to the use of cookies. Cookie Policy