Sylius is a fast-growing open-source e-commerce platform, prized for its flexibility and booming adoption. Bring Synerise AI capabilities to your commerce: predictions, recommendations, AI search and personalization. With the official Synerise Integration plugin, gain real-time insights into customer behavior and keep data synchronized across customers, orders, and products, all within one connected ecosystem.

Note: Refer to our documentation for a step-by-step technical configuration

What’s New

With the Synerise Integration plugin, you can:

• Gain access to world’s most advanced behavioral AI infrastructure straight into your Sylius store.
• Track key site events such as cart updates, transactions, and other customer actions in real time.
• Sync essential business data including customers, orders, and product catalogs bi-directionally between Sylius and Synerise.
• Export historical data on customers and orders from Sylius to Synerise for deeper analysis and activation.

Why it’s important

Connecting Sylius with Synerise goes beyond data, it helps you make every customer interaction smarter and more actionable:

• Build consistent experiences powered by AI-driven campaign workflows and personalization engines.
• Enhance marketing precision with reliable, synchronized data on customers, orders, and products that fuel tailored recommendations, triggered messages, and dynamic content delivery.
• Create unified customer journeys by mapping and monitoring every interaction across Sylius and Synerise.
• Automate event tracking for key actions such as logins, logouts, registrations, cart updates, and transactions to ensure accurate, real-time data collection for analytics and segmentation.
• Improve operational efficiency by eliminating manual setup and data transfer tasks. With automated synchronization, your marketing and e-commerce data stay continuously aligned.