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Synerise AI Agent

Synerise AI Agent combines productivity and commerce intelligence in one AI layer. Build and automate workflows with natural language, while an AI assistant powered by real-time behavioral data drives smarter decisions and measurable commercial impact.

Documentation

Synerise AI Agent bridges intent and execution across productivity and commerce. For commerce teams, it drives higher conversion and smarter product discovery by acting on real-time behavioral signals. For operations teams, it accelerates workflow creation and automation using natural language—removing technical bottlenecks and manual configuration. Built on live business logic and customer behavior, it delivers context-aware intelligence that adapts in real time and turns decisions into measurable outcomes.

This feature is released on selected cloud environments as a private preview for interested clients and partners. If you’d like to use it, please contact your customer representative, or register here.

What’s New

Synerise AI Agent introduces:

Shopping Assistant - your conversational shopping companion, seamlessly integrated in hours—not days—offering your customers a faster, smarter way to find exactly what they’re looking for. With a conversational chat experience powered by AI, the Shopping Assistant guides users through questions, understands their intent, and delivers personalized product matches in real time—driving higher conversion rates and measurable revenue growth.

Automation Assistant - create full workflows using natural language. The AI Agent understands your use case and instantly transforms plain text into structured, multi-step workflows—reducing build time and boosting productivity. Modify any step by simply writing it down; updates apply instantly in both the diagram and execution.

Why It Matters

Synerise AI Agent transforms how you build experiences and workflows:

Drive revenue growth through higher conversion and intent-driven personalization
Boost productivity with natural language automation
Drive engagement through conversational commerce ‍

Intent becomes impact. And this is only the beginning. Stay tuned.

Use Cases

We’ve expanded our use case catalog with new, real-world scenarios! 🚀 Built on insights from our customers and powered by the latest features in our platform, these use cases are designed to help you unlock even more value.

Brickworks product template with AI-based similar recommendations

In this use case, you will create a schema enabling templates to return: dynamic product information coming from a Synerise catalog and dynamically computed similar products based on an AI recommendation model.

Displaying a set of promotion banners powered by a Brickworks schema

In this setup, a single in-app banner containing promotional information and a countdown timer will be shown when the user enters a specific category related to the promotion. The full list of promotional banners—displayed as a carousel or list—is intended to appear after a product is added to the cart.

Brickworks loyalty template with tiered offer

In this use case, you will create a schema that enables an email template to return a specific loyalty offer based on an evaluated expression. This supports a next best offer (NBO) approach, where each customer receives the most relevant promotion determined by their behavior.

In-app QR Code Scanner

This use case demonstrates how to create an interactive in-app campaign featuring a built-in QR scanner that redirects customers to a personalized landing page with AI-driven recommendations. Using a predefined template, the setup process is quick and does not require building the scanner interface from scratch.

In-app Stories with dynamic resize and brand showcase

In this use case, you’ll build a two-stage in-app campaign for a specific brand. At first, users see a compact banner (“top” bar) with a teaser message such as “Discover Brand X”. After tapping the banner, the in-app message resizes to a full-screen story view, presenting brand details and AI-based recommendations of its bestsellers.

In-app personalized recommendations with dynamic resize

You can display a personalized top (or bottom) bar that appears only for this specific audience. The bar acts as a shortcut to AI-based personalized recommendations from a category that the user viewed before, and allows them to explore those items on a personalized in-app.

In-app Memo Game

In this use case, you’ll create an in-app memo game (3x3 grid) where the tiles feature images of your most viewed products from the last 30 days. This approach blends entertainment with commerce — users play to match pairs while naturally discovering your bestsellers.

Personalized promotion for digital signage

In this use case we are reffering to the Interactive digital signage. This technology relates to a dynamic and engaging communication tool that combines digital displays with interactive technology to deliver information, advertisements, or content to an audience.

Personalized promotion in the mobile app with display time limitation

This use case describes the scenario where AI Engine selects a personalized promotion for each app user. The campaign is based on the following assumptions: the promotion is chosen from the breakfast menu, and it is visible on the app for three hours, and will be available for use for one hour once activated.

Personalized checkout promotions based on category slots in offline stores

The set contains slots of customer-dedicated promotions from specific categories. Promotions will work for 24 hours from the date of assigning and can be printed together with the receipt after the transaction. Personalization of promotions on check out can work for both recognized customers, for example paying with card, or those paying with cash.

Personalized in-app promotions triggered by a store visit

In this use case, personalized promotions are sent directly to a customer’s mobile application when a store visit trigger is detected. Using AI models based on past purchases and visit history, the system selects three tailored promotions for each user, ensuring high relevance and impact. Customers receive these offers immediately upon entering the store, making them timely and actionable.

Similar vs cross-sell recommendations with Variant optimizer

Assign dynamic content with Variant optimizer

Export Customer Profiles with Marketing Consent to Google Cloud Storage

In this use case, we will send a customer database with a marketing communications agreement to Google Cloud Storage.

Transform and import product data to a catalog

In this use case, we will focus on the process of importing and transforming product data from an .XML file using data transformation.

Cleaning and Transforming Data for Optimal Business Performance

This use case describes the process of transformation of a CSV file with electronic card transactions.

Discover more insightful use cases!

Explore how businesses across industries leverage our solutions to drive efficiency, innovation, and growth. Discover real-world examples and see how you can apply these strategies to your own challenges. Check out our full library of use cases here and unlock new possibilities for your organization!

In-app Stories with Personalized Product Recommendations

In this use case, you’ll discover how to create an interactive in-app story promoting a running challenge and a specific brand of running shoes.

Export customer's predicted LTV and loyalty status to Google Cloud Storage

This use case leverages the built-in Google Cloud Storage integration in the Automation module to export lifetime value predictions and customer loyalty status.

Export multiple metrics with dynamic key

This use case demonstrates how to export six metrics - to Amazon S3, enabling streamlined reporting on sales volume and product counts for the previous week.

First-Time Visitor Voucher Campaign Optimization

In this use case, we will describe a voucher campaign targeted at new users who have never made a transaction.

Rotating dynamic content banners with controlled display frequency

In this use case we will describe an example campaign consisting of four dynamic content campaigns that rotate dynamically within an upper-page banner.

Personalized landing page with brand-focused product recommendations

This use case demonstrates how a dynamically personalized product listing can be integrated into a landing page.

Landing page with personalized promotions shared via SMS channel

This use case illustrates how personalized promotional offers can be curated and presented on a landing page that is customized for each user.

Abandoned cart landing page with similar recommendations

This use case demonstrates how to integrate a dynamic product listing into a dedicated landing page and send a mobile communication redirection to it.

Synerise AI Agent

Documentation

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This feature is released on selected cloud environments as a private preview for interested clients and partners. If you’d like to use it, please contact your customer representative, or register here.

What’s New

Synerise AI Agent introduces:

Shopping Assistant - your conversational shopping companion, seamlessly integrated in hours—not days—offering your customers a faster, smarter way to find exactly what they’re looking for. With a conversational chat experience powered by AI, the Shopping Assistant guides users through questions, understands their intent, and delivers personalized product matches in real time—driving higher conversion rates and measurable revenue growth.

Automation Assistant - create full workflows using natural language. The AI Agent understands your use case and instantly transforms plain text into structured, multi-step workflows—reducing build time and boosting productivity. Modify any step by simply writing it down; updates apply instantly in both the diagram and execution.

Why It Matters

Synerise AI Agent transforms how you build experiences and workflows:

Drive revenue growth through higher conversion and intent-driven personalization
Boost productivity with natural language automation
Drive engagement through conversational commerce ‍

Intent becomes impact. And this is only the beginning. Stay tuned.

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Key benefits

Explore the core advantages of this feature and discover the value it brings to your daily work with Synerise.

Conversational commerce at scale

Recognize intent, take advantage of your behavioral data to personalize and shorten the path to product discovery.

Use case workflow builder

Turn any use case into fully structured workflows. Build complex, multi-step processes or start with predefined templates.

Instant updates

Write your change, and watch the workflow update instantly — no technical overhead, no delays.

Use Cases

Explore real-life use cases that demonstrate how to apply this feature in practice through inspiring, ready-to-use scenarios that solve real challenges.

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