The update introduces four major capabilities that transform search from a simple lookup into a product discovery engine:
All of these can be configured directly inside the Magento plugin - no complex implementation required.
Search suggestions help users refine their queries in real time while typing in the search bar.
Instead of forcing users to guess the right phrase, the system proposes relevant queries that can guide them toward the products they are looking for.
When enabled, suggestions appear directly in the autocomplete panel and are fully tracked for analytics.
This includes events such as:
These signals help teams understand what users are searching for and how they interact with suggested queries.
Users often click the search bar before knowing exactly what they want.
Instead of showing an empty dropdown, the plugin now allows you to configure a zero-state search experience - a discovery panel displayed before any query is entered.
The zero-state panel can include:
This turns the search field into a discovery surface, helping users explore products even before starting a search.
A search with no results is one of the most frustrating user experiences in e-commerce.
The updated plugin solves this by enabling recommendations when no products match a query.
Instead of a dead end, customers can see: e.g. recommended products, top searches, recent searches and so on.
These recommendations are configured using a campaign ID, allowing businesses to display curated products, bestsellers, or promoted items when no results are found.
Beyond autocomplete, the plugin supports a full search results listing page powered by Synerise AI Search.
This listing allows users to:
User interactions are automatically tracked with events such as:
item.search.click
This ensures that search analytics and AI models continuously improve based on real user behavior.
Alongside the new core capabilities, the plugin also introduces several usability improvements.
Search results in autocomplete can now display:
This improves visibility and helps users quickly identify relevant products.
All search features can be configured directly in the Magento admin panel.
For example, you can define the minimum number of characters required to trigger autocomplete:
With these improvements, the Synerise Magento plugin makes it possible to implement a fully featured AI-powered search experience with minimal effort.
All directly inside the plugin.
The result: better product discovery, stronger engagement, and higher conversion from search.
The update introduces four major capabilities that transform search from a simple lookup into a product discovery engine:
All of these can be configured directly inside the Magento plugin - no complex implementation required.
Search suggestions help users refine their queries in real time while typing in the search bar.
Instead of forcing users to guess the right phrase, the system proposes relevant queries that can guide them toward the products they are looking for.
When enabled, suggestions appear directly in the autocomplete panel and are fully tracked for analytics.
This includes events such as:
These signals help teams understand what users are searching for and how they interact with suggested queries.
Users often click the search bar before knowing exactly what they want.
Instead of showing an empty dropdown, the plugin now allows you to configure a zero-state search experience - a discovery panel displayed before any query is entered.
The zero-state panel can include:
This turns the search field into a discovery surface, helping users explore products even before starting a search.
A search with no results is one of the most frustrating user experiences in e-commerce.
The updated plugin solves this by enabling recommendations when no products match a query.
Instead of a dead end, customers can see: e.g. recommended products, top searches, recent searches and so on.
These recommendations are configured using a campaign ID, allowing businesses to display curated products, bestsellers, or promoted items when no results are found.
Beyond autocomplete, the plugin supports a full search results listing page powered by Synerise AI Search.
This listing allows users to:
User interactions are automatically tracked with events such as:
item.search.click
This ensures that search analytics and AI models continuously improve based on real user behavior.
Alongside the new core capabilities, the plugin also introduces several usability improvements.
Search results in autocomplete can now display:
This improves visibility and helps users quickly identify relevant products.
All search features can be configured directly in the Magento admin panel.
For example, you can define the minimum number of characters required to trigger autocomplete:
With these improvements, the Synerise Magento plugin makes it possible to implement a fully featured AI-powered search experience with minimal effort.
All directly inside the plugin.
The result: better product discovery, stronger engagement, and higher conversion from search.
