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By adopting Synerise’s comprehensive platform, TBC Bank gains real-time insights into vast volumes of transactional and behavioral data. This enables the bank’s teams to design and execute highly targeted, automated customer journeys that align with individual preferences, resulting in stronger engagement, enhanced loyalty, and a more efficient allocation of resources. With Synerise, TBC Bank can iterate quickly—testing new concepts, refining campaigns, and accelerating delivery timelines—without compromising on the stringent security and compliance standards required in the financial sector.
“Our collaboration with Synerise reflects TBC Bank’s unwavering commitment to customer-centric innovation.” said Gvantsa Gordeziani , Leader of CoE of Direct Communications at TBC Bank. “We have integrated an enterprise-grade, secure AI infrastructure that allows us to unlock actionable insights from our data at an unprecedented pace. This partnership helps us refine our understanding of customer needs while maintaining the highest levels of data protection and integrity thus reinforcing our position as a leader in customer-centric banking.”
Security and compliance remain paramount in the partnership. Synerise’s platform, built on a foundation of proprietary technologies like TerrariumDB and BaseModel.ai, is allowing Bank to execute business scenarios while adhering to the strictest security standards.
“We’re honored to partner with TBC Bank as they redefine how financial institutions leverage big data and AI.” said Janusz Naklicki , CSO at Synerise. “Our solution provides secure, self-service capabilities that empower banks to test, learn, and deploy strategies at remarkable speeds. This combination of agility and diligence in data protection sets a new benchmark for personalized, trusted banking experiences.”
With the Synerise platform fully integrated, TBC Bank’s data, marketing teams, and product owners can now facilitate internal processes, minimize manual workloads, and rapidly experiment with new approaches—without lengthy development cycles. The result is a faster, more personalized banking experience that continually adapts to evolving customer behavior and needs, positioning TBC Bank at the forefront of digital transformation in the regional financial services landscape.
About TBC Bank
TBC Bank is a premier financial institution in Georgia, committed to delivering innovative, customer-focused banking services. Through strategic investments in advanced technologies and data-driven solutions, TBC Bank continues to set the standard for secure, personalized, and sustainable financial growth remaining technology driven company that cares about its customers and makes their lives easier.
About Synerise
Synerise is a Poland-based deep-tech company specializing in AI, big data, and automation, operating across more than 150 markets worldwide. Known for processing over €152 billion in annual transactions and supporting trillions of operations, Synerise’s technologies—such as TerrariumDB, BaseModel.ai, and Cleora.ai—enable organizations to derive meaningful insights, automate decision-making, and achieve real-time personalization. Recognized internationally for its cutting-edge solutions and groundbreaking achievements in global AI competitions, Synerise empowers leading organizations across retail, banking, e-commerce, automotive, insurance, and telecommunications to transform the way they understand and serve their customers.