Business Solution Architect

Pre-Sales:

• Leading the discovery phase of loyalty projects, gathering requirements and defining solution scope. ‍
• Designing solutions aligned with customer expectations on time, cost, and resources.
• Developing project implementation plans for Synerise components, ensuring alignment with client and partner dependencies.
• Actively contributing to product development by sharing insights, ideas, and market requirements.
• Conducting demo sessions and solution overviews for global partners and prospective clients (deep knowledge of the Synerise platform will be required).

Post-Sales:

• Supporting project execution by coordinating resources, monitoring progress, attending meetings, and proactively resolving internal blockers.
• Gathering and documenting key use cases and success stories.
• Preparing case studies and contributing to knowledge sharing across the organization.
• Continuously improving internal and external documentation.

Technical Expertise:

• Minimum 3 years of experience as an IT Analyst, Solution Architect, or in a similar technical role.
• Strong proficiency in high-level system design, data flow mapping, and business process modeling.
• Experience in designing customer journeys and identifying process gaps or optimization opportunities.
• Proven ability to review and interpret technical documentation, including API/SDK references, client architectures, and data models.
• Practical experience using API development tools (e.g., Postman) for constructing and testing requests.

Business Acumen:

• Ability to understand business requirements, translate them into technical specifications, and ensure alignment with project goals.
• Excellent command of English (C1 level or higher), both spoken and written.

Interpersonal & Intrapersonal Skills:

• Proven ability to build and maintain relationships with clients, partners, and internal teams. ‍
• Proactive approach to problem-solving and the ability to act independently with minimal supervision. ‍
• Creativity and innovation in designing solutions and addressing challenges.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Flexibility and adaptability to work in a dynamic, international environment, often across multiple time zones.

• Experience in designing or managing loyalty programs.
• Background in international project delivery or retail sales growth initiatives.
• Familiarity with the Synerise platform.
• Familiarity with SaaS platforms and cloud-based solution models.
• Proficiency in Spanish and/or Portuguese.

• An opportunity to shape the reality by working in a fast-growing company, in the field of AI, BigData & Automation.
• Possibility to have real impact on promoting and raising awareness of a Synerise solutions among potential customers, business partners and the industry community.
• Flat structure with ownership opportunities.